Frequently Asked Questions

Is membership paid?

Our membership is free.

You can sign up now to be able to order, notify about discounts and campaigns.

Can I shopping without singing up?

You will have to be a member of our system since you will be based on basic information in purchases.

Do I have to enter my credit card information to shop?

You can not view and access your credit card number within SSL (Secure Socket Layer) security within your credit card shopping. Your bank account number is sent by encrypting the information of your anda number that you entered your credit card number. It is not possible for third parties, including our company, to display or access your information. Your card information is only between you and the bank.

Can I shop by wire transfer?

You can make a payment by money order but first you have to enter the reference number on the money order. 

I gave the order what should I do now?

You do not need to take any action on your order with credit card. Information about your order status will be sent to your registered e-mail address.

What should I do if the product is damaged?

During the delivery, you need to carry out your order's inspection beside the cargo officer and keep a record of the proceedings in case of any damage. Unfortunately, the products / products that are not recorded as damaged or damaged are not accepted.

 Do you have worldwide shipping ?

Please contact us for worldwide shipping.